Survey Questions

Survey of Chatime (PV128, Setapak)

Why makes you like to drink Chatime in this outlet?

1)      Gender

a.       Male

b.      Female

2)      Age

a.       10-15

b.      15-20

c.       20-25

d.      25 and above

3)      What make you choose Chatime but not other competitors?

a.       Price

b.      Variety of choices

c.       Taste

d.      Environment

4)      How many times you consume Chatime in a week in this outlet (PV128, Setapak)?

a.       1

b.      2

c.       3

d.      4 and above

5)      Do you satisfy the prices of the product for Chatime?

a.       Strongly satisfy

b.      Satisfy

c.       Not satisfy

d.      Strongly not satisfy

6)      Do you satisfy the variety of choices for Chatime?

a.       Strongly satisfy

b.      Satisfy

c.       Not satisfy

d.      Strongly not satisfy

7)      Do you satisfy the taste of their products for Chatime?

a.       Strongly satisfy

b.      Satisfy

c.       Not satisfy

d.      Strongly not satisfy

8)      Do you satisfy the environment of this outlet (PV128, Setapak)?

a.       Strongly satisfy

b.      Satisfy

c.       Not satisfy

d.      Strongly not satisfy

9)      What is your purpose of purchased Chatime in this outlet (PV128, Setapak)?

a.       Enjoys the tea time and environment

b.      Chit-chatting and gathering with friends

c.       Doing assignment and homework

d.      Other :

10)  What is the favourite categories you like in Chatime?

a.       Mellow Milk Tea

b.      Fresh Tea

c.       Coffee

d.      Chatime Special Mix

e.       Oriental Pop Tea

f.       QQ Jelly

g.      Energetic Healthy Juice

h.      Smoothie Series